A lot of emergency call outs are for very similar problems, and as such Cater-Force engineers look to hold as many generic spare parts as they can on their vans. This enables a higher first time fix rate which is what all service companies strive for.
With so many makes and models in the market it’s impossible to hold spares for all Commercial Catering equipment. Our service team works with the major spare part companies in the UK and as such we can source spares within 24 hours, or even sometimes on the same day.
The image shows a Salvis fryer which one of our engineers worked on this morning. It was a simple Thermostat replacement, and it allows the customer to carry on cooking as usual. Call our service desk on 01943 467467 or e-mail on service@cater-force.uk for further information or to arrange an engineer site visit.